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The Insight-to-Action platform is comprised of four modules that can also be used independently
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Campaign and EventsCampaigns & Events Community EngagementCommunity Engagement Contact ManagementContact Management Social PerformanceSocial Performance
Monitor and measure the reach, engagement and impact of campaigns and events Actively engage with communities and manage your brand on social channels Get a complete view of your customer across both social and traditional channels Manage the performance and governance of your entire social portfolio
Comprehensive Analytics, Engagement & CRM Integration
  • Drill-down reporting tracks reach, engagement and impact with options to export and share on social channels
  • Social graphs identify key behavioral trends, influencers and relationships
  • Single platform for engagement across all social channels
  • Seamlessly integrates with leading CRM systems including SugarCRM, Salesforce and Microsoft Dynamics CRM